Last Updated: June 14, 2025

Welcome to eBookHunter.shop (“Website”). We are eBookHunter (“we,” “us,” or “our”). This Refund and Returns Policy explains how we handle refunds for eBooks. By buying from our Website, you agree to this policy.

1. Digital Products

eBooks are digital files you download. We don’t ship physical items. All sales are final unless stated below or required by law.

2. When You Can Get a Refund

We offer refunds in these cases:
2.1. Defective eBook: If an eBook doesn’t work due to our error (e.g., file is corrupt), we’ll refund you or send a new file.
2.2. EU Right of Withdrawal: If you’re in the EU, you have 14 days to cancel your purchase. This right ends if you download the eBook, as you agree to waive it when downloading.
2.3. Other Laws: We follow local consumer laws that require refunds.

3. How to Request a Refund

To ask for a refund:

  • Email us at [email protected] within 14 days of purchase.
  • Include your order number and reason for the refund.
  • For defective eBooks, describe the issue.
    We’ll review your request and reply within 7 days. Approved refunds are processed within 14 days to your original payment method.

4. Non-Refundable Cases

We don’t offer refunds if:

  • You change your mind after downloading the eBook.
  • Your device doesn’t support the eBook format (e.g., PDF, EPUB). Check compatibility before buying.
  • You violate our Terms of Service (e.g., sharing eBooks).

5. Payment and Fees

  • Refunds are in Euros (€).
  • You pay any bank or currency conversion fees.
  • We don’t refund taxes, as they depend on your local laws.

6. Changes to This Policy

We may update this policy. New versions will be posted here with a new date. Check back often. If you keep using the Website, you accept the changes.

7. Contact Us

For refund questions, contact us at:

  • Email: [email protected]
  • Phone: +33 6 55 56 50 40
  • Address: 56 Passage du Bureau, 75011 Paris, France

EU users can use the EU’s dispute tool at https://ec.europa.eu/consumers/odr/.

Thank you for shopping at eBookHunter.shop!